Inventory of Government-Based Family Justice Services

International Mediation

Northwest Territories

Type of service

Services offered
The Family Mediation program is a voluntary free service (up to 9 hours) that can help parents who are separating or divorcing to agree about family law issues such as: custody and accesschild support, spousal support, how they will continue to be good parents, and family support, and minor division of property.

Mediation is an effective, less costly and less adversarial alternative to court  in helping families resolve disputes relating to their children and begin moving forward with their lives.  Services may be delivered in person (if both clients live in the same community as the mediator) or by telephone.

Mediators are neutral. They do not take sides or make decisions and they cannot provide legal advice. Their role is to listen and help people to agree on issues. They also generate options to help resolve disputes. A roster of qualified mediators provide this service under contract with the Department of Justice.

If any issues are resolved during mediation, the mediator will create a Memorandum of Understanding. This document is not legally binding, but it can be used to create a consent court order, or parties may take this document to their lawyers to include in a separation agreement.

Many people find it helpful to attend the free workshop Parenting After Separation before mediation starts.

Not all situations are appropriate for mediation. To find out whether this program is suitable for you, please call 1-866-217-8923 or 873-7122 in Yellowknife. All calls are confidential. If the individuals meet the eligibility criteria, Court Services Division will then assign the file to a mediator who will contact the individuals directly to begin the mediation process.

International mediation may occur when necessary. The toll free number is only available in Canada.

Pilot or ongoing service

Department responsible
Department of Justice, Government of the Northwest Territories

How to access this service

Territory wide
[ Service(s) offered ]
Throughout the province (offices found at
[ Service(s) offered ]

Services are available in English, French. Interpretation can be arranged for Aboriginal and other languages. If interpretation services are provided and the parties agree on any issues through mediation, the MOU would also be translated to ensure that all parties can read it.


Free service up to 9 hours

Contact person(s)
toll free number: 1-866-217-8923

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