Legal Aid, Courtworker, and Public Legal Education and Information Needs in the Northwest Territories


Table 21: Average Priority Assigned to Legal Aid Needs by Focus Group Participants
Sections describing issue in report Need/Issue Average on 7 pt scale: 1 = not important 7 = extremely important Number of Respondents Range of Rating
6 1 Address backlog of family cases. 6.5 10 2–7
3 2 Increase time that Courtworkers and/or lawyers have with clients on circuit. 6.2 10 4–7
4 3 Increase frequency of Courtworker training. 6.1 10 5–7
4 4 Emphasize mentoring in Courtworker training. 6.1 10 4–7
4 5 Develop a code of conduct for Courtworkers. 6.0 6 4–7
4 6 Develop consensus around appropriate roles for Courtworkers. 5.9 10 4–7
6 7 Establish storefront location to enhance visibility and increase comfort level of Aboriginal clients. 5.8 8 4–7
2 8 Enhance relationships with government departments and community agencies that are involved in the justice system. 5.8 8 4–7
2 9 Embrace distance communications technology. 5.8 6 5–7
9 10 Increase family law PLEI. 5.6 9 4–7
2 11 Need for more than 10 hours preparation and review time for appeals in legal aid cases. 5.4 8 3–7
2, 6 12 Strengthen private bar participation in civil (family) legal aid. 5.3 10 1–7
2 13 Increase Aboriginal presence in administrative and legal aid delivery systems. 5.1 9 3–7
6 14 Increase legal aid tariff for civil cases. 5.1 9 1–7
4 15 Certify Courtworkers for different levels of activity. 5.1 10 1–7
6 16 Increase legal aid community outreach in civil/family matters. 5.1 9 4–7
7 17 Explore means other than telephone to assist clients who have been detained. 5.1 7 1–7
Focus Group 18 Provide cross-cultural training for legal aid delivery staff. 5.0 8 3–7
Focus Group 19 Provide consistent translation and interpretation opportunities. 5.0 8 4–7
9 20 Increase PLEI outreach activities. 4.9 9 2–7
10 21 Develop procedures that more fully take into account the needs of FAS/FAE clients. 4.8 9 2–7
9 22 Increase PLEI about basic justice system and court procedures. 4.7 9 4.7
7 23 Improve telephone availability of lawyers for persons who have been arrested and detained, especially at night. 4.7 9 1–7
2, 11 24 Need for increased funds for expert witnesses' review time in legal aid cases. 4.2 9 1–7
2 25 Strengthen private bar participation in criminal legal aid. 4.1 9 1–7
6 26 Simplify billing procedures in family cases. 4.0 7 1–7
7 27 Improve Courtworker training for show cause hearings. 4.0 10 1–7
Focus Group 28 Increase requirements for recipient contributions. 4.0 7 1–6
Focus Group 29 Extend coverage for civil (non-family) legal aid. 3.9 8 1–6
2 30 Increase legal aid tariff for criminal cases. 3.9 9 1–6
3 31 Improve relationships between bench and Courtworkers. 3.8 8 2–6
9 32 Increase PLEI on legal aid coverage and application procedures. 3.8 9 2–7
9 33 Increase PLEI related to family violence/spousal assault. 3.7 9 3–7
5 34 Increase lawyer involvement in JP courts, over and above show cause hearings. 3.3 9 1–5
2 35 Raise financial eligibility cut-off points for receiving legal aid. 2.8 8 1–5
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