Report on the Audit of Cost Recovery Process Improvement (CRPI) Initiative - Phase 1 - March 2015
7. Audit Opinion
Based on the audit findings, our opinion is that there are some sound governance processes and practices in place to support the continued achievement of CRPI objectives. However, improvements should be made to enhance strategic cost recovery monitoring, reporting and oversight. A mechanism should also be implemented to systematically solicit cost recovery feedback from clients in order to support their continuous improvement needs.
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