Aboriginal Courtwork Program Evaluation

Appendix F: Aboriginal Courtwork Program Client Survey

Aboriginal Courtwork Program. How are we doing?

Please take a moment to let us know your experience about the Aboriginal Courtwork Program. When you are done, please place the questionnaire in the envelope and give it to the interviewer.

Do you have a lawyer for your case?

  • Yes
  • No
  • I don’t know

How did you hear about the Aboriginal Courtwork Program? How did you find the Courtworker?

Why are you seeking help from the Courtworker?

Today, did the Courtworker give you information or what did the Courtworker help you with

Your charges

  • Yes
  • No

The court process?

  • Yes
  • No

The meaning of your plea?

  • Yes
  • No

Preparing for court?

  • Yes
  • No

The Alternative Justice processes/diversion in your community?

  • Yes
  • No

How to get a lawyer?

  • Yes
  • No

How to apply for legal aid?

  • Yes
  • No

The resources in your community you can access?

  • Yes
  • No

Is there anything else that you learned as a result of talking with the Courtworker? Please tell us.

Which service/help provided about by the Courtworker made a real difference to you? Why?

Did the Aboriginal Courtwork Program help you understand the information you got from:

Your lawyer?

  • Yes
  • No
  • No additional information needed

The judge?

  • Yes
  • No
  • No additional information needed

Other court personnel?

  • Yes
  • No
  • No additional information needed

Overall, how satisfied are you with the information that you got today from the Courtworker?

  • Very Satisfied
  • Satisfied
  • Dissatisfied
  • Very Dissatisfied

Did the Courtworker refer you to

Legal resources?

  • Yes
  • No
  • Not Applicable

Community resources? (i.e., Treatment, Housing, Mental Health, Alternative Justice processes/diversion)

  • Yes
  • No
  • Not Applicable

How satisfied are you with the referral?

  • Very Satisfied
  • Satisfied
  • Dissatisfied
  • Very Dissatisfied
  • Don’t know yet

Do you need more help or services?

  • No
  • Yes
    • If Yes, what other help do you need?

How satisfied are you with the way your case turned out?

  • Very Satisfied
  • Satisfied
  • Dissatisfied
  • Very Dissatisfied
  • Don’t know yet

Did the help you got from the Courtworker change your experience/perception of the justice system?

  • Yes
    • Why?
  • No
    • Why not?

Would you recommend these services to someone who is in a similar situation?

  • Yes
    • Why?
  • No
    • Why not?

If you hadn’t get help from a Courtworker, what do you think would have happened? What would you have done differently?

Is there anything else you would like to say about these services or this survey?

Thank You for Your Participation

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