Impact of Adding Revenue Canada Databases Under FOAEA—Part 1 Tracing For Locating Persons Final Report


12.2   Response from the Director of Family Justice Programs, Ministry of the Attorney General, British Columbia

December 10, 2001

ARCS #410-20 RCI-2

Re: Response to research on the Impact of Adding Revenue Canada Databases Under FOAEA - Part 1 Tracing for Locating Persons

Jim Sturrock
Senior Research Officer
Child Support Team
Department of Justice
284 Wellington Street
Ottawa ON K1A 0H8

Dear Jim Sturrock,

Thank you for the opportunity to participate in the Federal project to evaluate the impact of the Canadian Customs of Revenue Agency database on tracing for maintenance enforcement purposes.

The recommendations arising from the report, as well as comments from the Family Maintenance Enforcement Program (FMEP) staff, have led Family Search, Family Justice Programs Division (FJPD) and the FMEP to review British Columbia's processes for acting upon Federal search results. We are currently exploring a shift in the analysis of Federal information form FMEP to Family Search.

s the Family Search database is designed to receive and store address and employment information electronically, it lends itself to a comparison of Federal search results with previous search results. Further, the Family Search authority to demand information complements the task of following up and confirming search results received from the Family Orders and Agreement Enforcement Assistance Unit (FOAEA). Once information is confirmed, the best information can be sent to FMEP electronically, greatly reducing the workload for FMEP staff. Although the follow up to confirm employment can be time consuming for Family Search staff, it appears that approximately 15% of the Federal search results are useful, when acted upon promptly. This is significant, considering that the Federal searches are being conducted on cases where extensive provincial searching has been unsuccessful.

he proposed filtering of dates by FOAEA is not supported at this time. We have learned that the dates provided by FOAEA with employment results do not always match the date when the employee actually worked for the employer. It would be valuable for FOAEA to research the dates that are being retrieved from its sources.

As suggested by Focus Consultants, the implementation of a monitoring system to identify the data sources responsible for the successful location of address and employer information would be useful from both a research and a program management perspective. However, this suggestion needs to be considered in the context of its impact on FMEP operations.

Finally, to update you on the current turnaround time in British Columbia, provincial searched are taking an average of 17.2 days.

Yours sincerely,

(( Signature ))

Chris Beresford

Director of Maintenance Enforcement

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